fjili Casino — Terms
& Conditions

1. Acceptance of Terms

These Terms and Conditions ("Terms") constitute a legally binding agreement between you ("Member", "you", "your") and fjili Casino ("fjili", "we", "us", "our"), governing your access to and use of the fjili Casino website located at https://fjili.cam, including all associated services, games, promotions, and features (collectively, the "Platform").

By accessing the fjili Platform, completing the registration process, or placing any real-money wager, you confirm that you have read, understood, and agree to be bound by these Terms in their entirety, together with our Privacy Policy and Responsible Gaming Policy, each of which is incorporated herein by reference.

If you do not agree to these Terms, you must immediately cease using the fjili Platform. Continued use of the Platform following any update to these Terms constitutes your acceptance of the revised Terms.

2. Eligibility & Age Requirements

Access to fjili Casino is strictly limited to individuals who satisfy all of the following eligibility criteria:

• You are at least 21 years of age, as required under the Philippine Amusement and Gaming Corporation (PAGCOR) regulations governing online gaming in the Philippines;
• You are physically located in a jurisdiction where online casino gaming is legally permitted;
• You are not registered on any self-exclusion list maintained by PAGCOR or any other recognized gaming authority;
• You are acting on your own behalf and not as an agent for any third party;
• You are not a current employee, contractor, or immediate family member of an employee of fjili Casino or its affiliated entities.

Underage gambling is illegal under Philippine law and strictly prohibited on the fjili Platform. Any account found to be registered by or operated on behalf of a person under the age of 21 will be immediately suspended, all balances forfeited, and the matter reported to the relevant authorities as required by PAGCOR regulations.

fjili reserves the right to request proof of age at any time. Failure to provide satisfactory age verification within the specified timeframe will result in account suspension pending verification or permanent closure.

3. Account Registration

To access real-money gameplay on fjili, you must complete the registration process and create a single Member account. The following conditions apply to all fjili accounts:

3.1 One Account Per Member

Each individual is permitted to hold only one registered fjili account. The operation of multiple accounts — whether under the same name, different names, different devices, or different IP addresses — is strictly prohibited. Detection of duplicate accounts will result in the suspension of all associated accounts and the forfeiture of all balances therein.

3.2 Accuracy of Information

You must provide accurate, complete, and current personal information during registration, including your legal name, date of birth, residential address, and contact details. This information must match the details on your government-issued Philippine identification document. Providing false or misleading registration information constitutes a material breach of these Terms.

3.3 Account Security

You are solely responsible for maintaining the confidentiality of your fjili account credentials, including your username, password, and any two-factor authentication codes. fjili will never request your password via any communication channel. You must notify fjili immediately if you suspect unauthorized access to your account.

3.4 Account Ownership

Your fjili account is personal and non-transferable. You may not sell, transfer, or assign your account or any account credits, bonuses, or benefits to any third party. fjili reserves the right to void any transaction or balance associated with an account transfer.

4. Identity Verification (KYC)

In compliance with PAGCOR licensing requirements and Philippine anti-money laundering (AML) regulations, fjili is required to verify the identity of all members before processing withdrawals. This process is commonly referred to as Know Your Customer (KYC) verification.

Members are required to submit at least one valid, government-issued Philippine identification document. Accepted documents include the Philippine National ID (PhilSys), UMID, Passport, Driver's License, or SSS ID. A selfie photograph holding the submitted document may also be required. fjili may request additional supporting documentation at its discretion, including proof of payment method ownership.

KYC verification is typically completed within 24 to 48 hours of submission. Withdrawal requests will remain on hold until KYC is successfully completed. fjili recommends that members submit KYC documents promptly after registration to avoid delays when requesting withdrawals.

All personal data collected during the KYC process is handled in accordance with fjili's Privacy Policy and the Republic Act No. 10173 (Data Privacy Act of 2012).

5. Deposits & Payments

fjili accepts deposits via the following Philippine payment methods: GCash, PayMaya, BPI, BDO, Metrobank, UnionBank, InstaPay, and 7-Eleven over-the-counter transactions. The availability of specific payment methods is subject to change and may vary at fjili's discretion.

• The minimum deposit amount is ₱100 per transaction;
• All deposits are credited to your fjili wallet in Philippine Pesos (PHP);
• Deposits are processed instantly upon confirmation from the payment provider;
• fjili does not charge deposit fees; however, your bank or e-wallet provider may apply standard transaction charges;
• All deposited funds must be used for real-money gameplay. Deposits made solely for the purpose of receiving a bonus without genuine play intent may be reversed;
• fjili reserves the right to request verification of payment method ownership prior to processing any deposit or withdrawal.

fjili does not accept cash deposits, cryptocurrency, or payment methods not listed on the official Deposit page. Attempting to fund your account through unauthorized methods may result in account suspension.

6. Withdrawals

Members may request withdrawals of their real-money balance subject to the following conditions:

• KYC identity verification must be fully completed before any withdrawal is processed;
• The minimum withdrawal amount is ₱200 per request;
• Withdrawals are processed to the same payment method used for the corresponding deposit where technically possible;
• GCash withdrawals are typically processed within 15 minutes of approval;
• Bank transfer withdrawals (BPI, BDO, Metrobank, UnionBank) are processed within 1 to 3 business days;
• fjili does not charge withdrawal fees on the platform side; payment provider fees may apply;
• Withdrawal requests are subject to standard fraud and AML screening. Requests flagged for review may be subject to additional verification requirements and processing delays;
• fjili reserves the right to limit the frequency or aggregate value of withdrawals in any given period in compliance with PAGCOR guidelines.

Bonus funds are not directly withdrawable. Only winnings derived from real-money play that satisfy applicable wagering requirements may be converted to withdrawable funds. Refer to Section 7 for bonus-specific terms.

7. Bonuses & Promotions

fjili offers a range of promotional offers to new and existing members, including welcome bonuses, reload bonuses, free spins, cashback offers, and VIP loyalty rewards. All promotions are subject to the following general terms, in addition to any promotion-specific terms communicated at the time of the offer:

7.1 Wagering Requirements

All bonus funds are subject to wagering requirements before any associated winnings may be withdrawn. The applicable wagering multiplier and eligible games are specified in each promotion's individual terms. Not all games contribute equally to wagering requirements — live casino and table games may contribute at a reduced rate compared to slots.

7.2 Bonus Expiry

All bonus funds and associated free spins are subject to expiry periods as specified in the relevant promotion. Unused bonus funds or free spins that expire prior to wagering completion will be voided without compensation.

7.3 Eligibility and Abuse

Bonuses are available to eligible members only. fjili reserves the right to withhold, void, or reclaim any bonus — and associated winnings — where there is evidence of bonus abuse, exploitation of software errors, collusion, or any attempt to circumvent the spirit of a promotion. This includes but is not limited to low-risk wagering strategies specifically designed to fulfill wagering requirements with minimal genuine risk.

7.4 One Bonus Per Promotion

Unless expressly stated otherwise, each promotion may only be claimed once per member, per household, per IP address, and per payment method. fjili reserves the right to decline promotional eligibility at its discretion where abuse is suspected.

8. Gameplay Rules

All games available on the fjili Platform are governed by their individual game rules as presented within each game interface. In the event of a conflict between individual game rules and these Terms, these Terms shall prevail.

All casino game outcomes on fjili are determined by certified Random Number Generator (RNG) systems that are independently audited for fairness and unpredictability. Live dealer game outcomes are determined by physical game results as conducted by licensed dealers and streamed in real time.

In the event of a technical malfunction, disconnection, or software error during gameplay, fjili will make reasonable efforts to reconstruct the game state and honor any verifiably completed outcome. fjili reserves the right to void bets or games that cannot be accurately reconstructed due to technical failure.

Sports betting markets and odds are subject to the specific rules governing each event and market type. fjili reserves the right to void any sports bet where the result cannot be conclusively determined, where an event is cancelled without sufficient play, or where an odds error has occurred.

9. Responsible Gaming

fjili is committed to promoting responsible gambling practices for all Filipino members. The following tools are available to every registered fjili account holder at no charge:

• Deposit Limits: Daily, weekly, and monthly caps on deposits, active immediately upon setting. Requests to increase a limit are subject to a mandatory 24-hour cooling period;
• Session Time Alerts: Notifications upon reaching 30, 60, or 90 minutes of continuous play;
• Cooling-Off Periods: Temporary account restrictions from 24 hours to 30 days;
• Self-Exclusion: Permanent or time-limited self-exclusion, effective immediately upon request and non-reversible during the active exclusion period.

Members who believe their gambling has become problematic are encouraged to contact fjili's 24/7 live support team to activate any of the above tools. fjili also refers members to PAGCOR's responsible gaming helpline and Gamblers Anonymous Philippines for confidential external support.

Age Restriction: All casino-style gambling at fjili is strictly limited to persons aged 21 and over. Registration constitutes a declaration that you meet this age requirement. fjili enforces this restriction through mandatory KYC verification.

10. Prohibited Conduct

The following activities are strictly prohibited on the fjili Platform and will result in immediate account suspension and potential legal action:

• Registering or operating multiple accounts;
• Using automated software, bots, scripts, or artificial intelligence to interact with games or the platform;
• Exploiting software vulnerabilities, errors in odds, or game malfunctions to gain an unfair advantage;
• Engaging in any form of collusion, match-fixing, or coordinated play to manipulate game outcomes;
• Using stolen, fraudulent, or unauthorized payment methods;
• Engaging in any activity that constitutes money laundering or financial crime under Philippine law;
• Providing false information during registration, KYC, or any account verification process;
• Accessing or using the platform on behalf of another person without authorization;
• Attempting to reverse-engineer, decompile, or tamper with any fjili software or system;
• Engaging in any conduct that is abusive, threatening, or harassing toward fjili staff or other members.

11. Account Suspension & Termination

fjili reserves the right to suspend, restrict, or permanently terminate any Member account, at its sole discretion, where there is reasonable grounds to believe that:

• The Member has breached any provision of these Terms;
• The Member has engaged in fraudulent, illegal, or prohibited conduct;
• The Member's account poses a regulatory, financial, or reputational risk to fjili;
• Required KYC documents have not been provided within a reasonable timeframe;
• The Member is subject to a self-exclusion order or has been identified as a problem gambler through responsible gaming monitoring.

Upon account termination for verified prohibited conduct, fjili reserves the right to forfeit all account balances, including deposited funds and bonus credits. Where termination results from fjili's commercial decision or regulatory requirement rather than Member misconduct, legitimate real-money balances will be returned to the Member's registered payment method within a reasonable timeframe.

Members who wish to voluntarily close their fjili account may do so by contacting the 24/7 live support team. Upon account closure, any remaining real-money balance will be returned to the Member after applicable processing periods, subject to KYC completion and AML review.

12. Limitation of Liability

To the maximum extent permitted by applicable Philippine law, fjili Casino shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, loss of data, loss of goodwill, or loss of gaming opportunity arising from:

• Your use of or inability to access the fjili Platform;
• Technical malfunctions, interruptions, or errors in the Platform or its games;
• Unauthorized access to or alteration of your account or data;
• Any conduct or content of third-party service providers, including game software providers.

fjili's total aggregate liability to any Member for any claim arising under or in connection with these Terms shall not exceed the total amount deposited by that Member in the 30-day period immediately preceding the event giving rise to the claim.

Nothing in these Terms excludes or limits fjili's liability for death or personal injury caused by negligence, fraud, or any liability that cannot lawfully be excluded under Philippine law.

13. Intellectual Property

All content on the fjili Platform — including but not limited to the fjili brand name, logo, website design, game graphics, software, text, images, and audio content — is the exclusive intellectual property of fjili Casino or its licensed content providers and is protected under applicable Philippine and international intellectual property laws.

Members are granted a limited, non-exclusive, non-transferable, revocable license to access and use the fjili Platform for personal, non-commercial gaming purposes only. This license does not permit reproduction, distribution, modification, or commercial exploitation of any fjili content without prior written consent from fjili Casino.

14. Privacy & Data Protection

fjili Casino collects, processes, and stores personal data in accordance with the Republic Act No. 10173, the Data Privacy Act of 2012, and the implementing rules and regulations of the National Privacy Commission of the Philippines. The full details of how fjili handles your personal data — including the types of data collected, the purposes of processing, your rights as a data subject, and our data retention practices — are set out in fjili's Privacy Policy, which forms part of these Terms and is available on the Privacy Policy page of this Platform.

By creating a fjili account and accepting these Terms, you consent to the collection and processing of your personal data as described in the Privacy Policy. You may exercise your data subject rights — including the right to access, correct, or request deletion of your personal data — by contacting fjili's data protection officer through the live support channel.

15. Amendments to These Terms

fjili Casino reserves the right to amend, update, or replace these Terms at any time. Amendments will take effect upon publication on the fjili Platform. Where a material change is made to these Terms, fjili will use reasonable efforts to notify registered Members via email or in-platform notification prior to the change taking effect.

It is your responsibility to review these Terms periodically to remain informed of any changes. Continued use of the fjili Platform following any amendment constitutes acceptance of the updated Terms. If you do not agree to any updated Terms, you must discontinue use of the Platform and contact support to close your account.

16. Governing Law & Dispute Resolution

These Terms and any dispute or claim arising out of or in connection with them — whether contractual, tortious, or otherwise — shall be governed by and construed in accordance with the laws of the Republic of the Philippines, without regard to its conflict of law provisions.

In the event of a dispute between you and fjili Casino, you are encouraged to contact fjili's support team in the first instance to seek an informal resolution. If the dispute cannot be resolved informally, it may be referred to PAGCOR's dispute resolution mechanisms where applicable under fjili's license conditions.

Where formal legal proceedings are necessary, both parties submit to the exclusive jurisdiction of the competent courts of the Philippines.

17. Contact Information

If you have questions, concerns, or complaints regarding these Terms or your fjili account, please contact our support team through the 24/7 Live Chat available within your account dashboard. Our support staff are available at all times to assist with account inquiries, technical issues, and responsible gaming requests.

For formal written correspondence, you may contact fjili Casino at the email address listed on our Contact page. Please include your registered account number and a clear description of your inquiry to ensure prompt handling.

fjili Casino is operated under PAGCOR authorization. Questions regarding our licensing status may be directed to our support team, who can provide the relevant licensing reference information on request.